Interactive video conferencing on your site. Talk to your customers.
Access our all in one solution that allows online customers to live video or chat with product specialists, in real time.
Mapdrop
At Gura, our mission is to match the online customer with contextual product specialists to maximize product or sizing understanding. As price per product increases, our goal is to enhance your ability to give your customers the validation they need to purchase your products.
Your people, doing what they
do best, selling.
Online shopping is an ever growing sales channel. Your employees know your products best. Our goal is to connect your knowledge workers with your online customers, in real time.
WHAT IT DOES FOR YOU
Measure online
conversion per
team
member
Adjust your strategy and
prioritize team members that perform best via video or audio.
Minimize your online returns with better service
Online customers rely on themselves to guess if that product is right for them. We want to change this.
Increase margins and customer satisfaction
Online commerce is growing year over year. We need next generation service tools to catch up.
The Gura Platform
Software to streamline your customer service. Connect with online customers through live video, live audio, communicate 1:1, and track your performance all-in-one place
CONNECT
Assign team members by product, specialty, location, time of day, and more.
ENGAGE
When online customers have questions, they can video chat or audio chat in real time, by product.
TRACK
Analyze performance by team member and product, or use stored videos & chats for optimization.
USE CASES
All-in-one for next generation
customer service
Personalized consumer experiences, collaborate, optimize, and report on performance all-in-one place with the Gura platform.
GURA FOR
Online eCommerce
If you are strictly an online business, let your sales and customer service teams represent the product questions from customers.
GURA FOR
Brick & Mortar
If you have Brick & Mortar, let your retail sales team connect with online customers.
PRICING
For teams, from startups to enterprise
Whether you're a small online brand trying to accelerate your customer service, or a national retailer, we have tiered pricing plans just for you.
Interactive video conferencing on your website.
