Interactive video conferencing on your site. Talk to your customers.

Access our all in one solution that allows online customers to live video or chat with product specialists, in real time.

Mapdrop

At Gura, our mission is to match the online customer with contextual product specialists to maximize product or sizing understanding. As price per product increases, our goal is to enhance your ability to give your customers the validation they need to purchase your products.

Your people, doing what they

do best, selling.

Online shopping is an ever growing sales channel. Your employees know your products best. Our goal is to connect your knowledge workers with your online customers, in real time.

WHAT IT DOES FOR YOU

Measure online

conversion per

team

member

Adjust your strategy and 

prioritize team members that perform best via video or audio.

Minimize your online returns with better service

Online customers rely on themselves to guess if that product is right for them. We want to change this.

Increase margins and customer satisfaction

Online commerce is growing year over year. We need next generation service tools to catch up.

The Gura Platform

Software to streamline your customer service. Connect with online customers through live video, live audio, communicate 1:1, and track your performance all-in-one place

CONNECT

Assign team members by product, specialty, location, time of day, and more.

ENGAGE

When online customers have questions, they can video chat or audio chat in real time, by product.

TRACK

Analyze performance by team member and product, or use stored videos & chats for optimization. 

USE CASES

All-in-one for next generation

customer service

Personalized consumer experiences, collaborate, optimize, and report on performance all-in-one place with the Gura platform.

GURA FOR

Online eCommerce

If you are strictly an online business, let your sales and customer service teams represent the product questions from customers.

GURA FOR

Brick & Mortar

If you have Brick & Mortar, let your retail sales team connect with online customers. 

PRICING

For teams, from startups to enterprise

Whether you're a small online brand trying to accelerate your customer service, or a national retailer, we have tiered pricing plans just for you.

Interactive video conferencing on your website.

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